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Thursday, 05 November 2009

What do you see? A different kind of conversation at New York University's Wagner Graduate School for Public Service

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How do we develop leadership for public service?

A number of us at CCL have the pleasure of collaborating with colleagues at the Robert F. Wagner School of Public Service at New York University. One question we have explored together is, How do we develop leadership for public service?  Wagner sees its relationship to student through this lens of leadership development. Dean Ellen Schall's addressed this year's graduating class and talked about this relationship:

"We have always understood at Wagner that it mattered how we started to engage you, even as prospective students, that we were beginning a conversation, perhaps a relationship--one that could last for years. Two years ago, when many of you applied, we decided to add a particular twist to our application, in part to get your attention, in part to signal we were after a different level of engagement. We gave you the possibility of responding to a photo, a visual image, from a collection of images developed by colleagues at the Center for Creative Leadership. As you may remember, we use Visual Explorer, which is what CCL calls this approach, at orientation as well. The basic idea is that it’s easier to get the conversation started when you have an object in the middle. And we wanted to get a conversation started."

This "twist" has worked well.

“It allows us to get a deeper sense of the applicant’s passion for/commitment to an issue, and unlocks the depth of interest in a way that is not always achievable in a standard admissions essay,” says Tracey Gardner, Wagner’s chief of staff.

This Sunday's New York Times published a slide show of the most compelling images and themes.

What does a swimming tiger suggest about public policy, or a pricked finger say about your goals?

Development of leadership in public service begins with engagement. How do you attract and engage students so that learning can be deeper? It can start with a simple question: What do you see?

"Too often," notes Ellen Schall, "applying to graduate school is transactional. We added Visual Explorer because we wanted to signal that the Wagner experience is transformational. Visual Explorer calls for people to slow down enough to reflect on their own experiences, connect their passion for public service to their professional goals, and offer their own perspectives on how to change the world."

Contact Chuck Palus at CCL Labs for more information on using Explorer Tools to create more effective and engaging surveys, and for visual support for collaborative conversations.For more information on this work at NYU Wagner click here.


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